Privacy Policy – updated May 2018

Your privacy is very important to us. We, M-Training.Co.UK.Ltd (a company registered under the Companies Act of England and Wales with the Company registration number 7707645), commit to only collecting information about you that is critical for offering and improving our Services to you.

This Privacy Policy applies to information we collect when you register your interest in the activities of M-Training.Co.UK.Ltd with us and /or communicate personal information to us. This includes when you speak to our staff, or when you otherwise interact with us in relation to the activities of M- Training.Co.UK.Ltd (the activities being referred to as the “Services”).

We may change this Privacy Policy from time to time by posting the updated version on our website. We advise you to review this page regularly to stay informed and to make sure that you are happy with any changes. Changes to the Privacy Policy will not be applied retrospectively.

In order to use our Services you must accept all terms of this Privacy Policy.

1. Collecting Information About You

1.1. When you register to use our Services we collect personal information about you including your full name, email address and telephone number. We also hold information about you that you have provided such as job roles, your employer, geographic region in which you are located, and address. We also collect information by communicating with you on various social media platforms, such as LinkedIn, Facebook, Twitter, WhatsApp, You Tube and Vimeo amongst others. We will also hold personal information on you in the form of business cards.

In providing our Services we are also regularly given information relating to attendees on training programmes we provide and participant pre course questionnaires to help us design training content, as well as evaluation forms from participants to help us assess the effectiveness of training programmes. Where such participant information is provided we will treat this information with the same level of privacy protection and confidentiality as for any person registering their details with M-Training. Co.UK.Ltd. Where information is provided on participants by Client organisations we will assume that such information has been provided with the consent of the relevant individual.

In dealing with you, if you provide personal information relating to the activities of M-Training.Co.UK.Ltd to e- mail addresses other than those with a @m-training.co.uk suffix or an electronic messaging service or via social media platforms any personal information that we receive which was sent to other addresses will be subject to the same level of privacy and data protection and confidentiality as for electronic communications provided directly to M-Training.Co.UK.Ltd.

Personal information will also be held on marketing material provided by third party organisations and in publications (in paper and / or electronic form).

We also will use marketing Services such as MailChimp and data analytics Services such as Google Analytics.

1.2. We retrieve this personal information about you via email, through social media platforms, via electronic messaging Services, verbally by you or in physical forms such as business cards.

1.3. We shall reasonably endeavour to review any personal data the company holds on you to ensure that it is still needed to provided our Services.

2. Processing Information About You

2.1. We use information collected about you, under the consent you have provided when you expressed an interest in the activities of M-Training.Co.UK.Ltd. We use this information to develop training programmes to suit your business needs and /or to communicate with you about topics related to the activities of M-Training.Co.UK. Ltd, such as blogs/ articles/ training related material..

2.2. We may use information collected about you to communicate with you about news and updates to our Services and articles/posts relevant to the activities of M-Training.Co.UK.Ltd. You can choose to opt out of receiving such communications by emailing your request to revoke your consent to info@m-training.co.uk. There is also an unsubscribe option on articles that are directly mailed. Where information is posted via social media the relevant provider will also provide options for ending connections..

3. Using Your Personal Information

3.1. We may use your information to provide our Services and to communicate with you for when you wish to arrange a training assignment and its progression as well as for ongoing communications relating to the activities of M- Training.Co.UK.Ltd and general marketing.

3.2. In any case, we will always ensure that your information will only be processed in connection with the Services and in accordance with this Privacy Policy and applicable data protection legislation.

We only process data if we have a legal basis to do so. The type of processing will depend on the legal basis applicable, the most commonly used by us will be: legitimate interest, contract, legal obligation or consent.

You can find the definitions of these legal bases below:

Consent: You have given clear consent for processing for a specific purpose.

Contractual necessity: Processing is necessary for the performance of a contract with you or to take specific steps before entering into the contract.

Legal obligation: Processing is necessary to comply with the law (outside of contractual relationships).

Legitimate interest: processing is necessary for the legitimate interest of M-Training.Co.UK.Ltd or a third party’s legitimate interest, unless there is an overriding reason to protect your personal data.

Provision of information to you in relation to our Services

We may wish to keep you informed of the activities of M-Training.Co.UK.Ltd, Our web site has a facility for you to opt in to receiving newsletters, articles and other marketing material from us.

You may revoke your consent to receiving newsletters, articles and other marketing material. This revocation can be submitted via a link in the communications themselves, or via a message sent to info@m-training.co.uk.

4. Data Security

4.1. We are committed to ensuring that the information collected about you is secure. We take reasonable measures including administrative, technical and physical procedures to protect your information from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction.

We use a limited number of third parties to assist us with facilities to enable the provision of our Services (such as setting up IT facilities and marketing support) and ongoing maintenance of those Services.

4.2. This high level of security can only be effective if you follow certain security practices yourself including never sharing your personal details with anyone.

4.3. Transmission of information via the Internet and other electronic and physical (such as postal services) services is not completely secure. Therefore, we cannot guarantee the security of the transmission of your information to us. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security structures to prevent unauthorised access.

5. Retention

5.1 We are required to retain certain records of information collected about you when you have expressed an interest in using our Services. Provided it is in compliance with our legal responsibilities we reserve the right to delete and destroy all of the information collected about you.

You can request the deletion of your data by emailing this request to info@m-training.co.uk

We will only keep your personal information for as long as we believe that there is a legitimate interest in remaining in contact, as well as for other purposes such as contractual and /or legal requirements.

5.3 In order to store and exchange information we may hold information that includes personal information on Cloud based applications such as Dropbox, One Drive, MailBigFile and Google Drive. Each of those and other data storage, and social media, providers will have their own Privacy Policy and Data Retention policies which we encourage you to review.

6. Cookies & Web Beacons

6.1. We use a number of cookies and web beacons within our website. Cookies are small data files which are placed on your computer, mobile device or any other device as you browse our website. Web beacons are small graphic images or other web programming code which may be included in the website and any of our email messages.

6.2 Most web browsers automatically accept cookies but you may modify your browser settings to decline cookies. Rejecting cookies used by our website, mobile application or web-based software may prevent you from taking full advantage of them and may stop them from operating properly when you use them.

6.3 If you do not consent to our use of the cookies, you must disable the cookies by deleting them or changing your cookie settings on your computer, mobile device or other device or you must stop using the Services. Information on deleting or controlling cookies is available at www.aboutcookies.org.

7. Third Party Websites

Please be aware that websites not owned by M-Training.Co.UK.Ltd have their own privacy policies. We do not accept any responsibility or liability for these privacy policies. You should check and review these privacy policies before you submit any information about you to these websites.

8. Your Privacy Choices

8.1 You may always direct us not to perform any of the procedures of collecting, storing or sharing the information about you as described in this Privacy Policy by contacting us at the email or office address below or by following the opt-out instructions in the communication that you receive. Your opt-out request will be processed within 30 days of the date on which we receive it.

8.2 If you wish to amend, delete or update any of the information collected about you, you may contact us at the e-mail or office address below.

9. Governing Law

9.1 This Privacy Policy shall be governed by and construed under and in accordance with English Law.

9.2 The English language version of this Privacy Policy shall be binding. Any translation or other language version of this Privacy Policy shall be provided for convenience only. In the event of a conflict between the English version and any translation or other language version of this Privacy Policy, the English-language version shall prevail.

9.3 This Privacy Policy (including, if applicable, our Terms and Conditions) specify the entire agreement between you and us and supersede any and all prior agreements, terms, warranties and/or representations to the fullest extent permitted by the Law.

10. Contact

Feedback or questions regarding this Privacy Policy are welcomed and can be addressed to:

Email:  info@m-training.co.uk

Post: Malcolm Sullivan (the Designated data Controller)
M-Training.Co.UK.Ltd
28 Glendale Avenue,
Edgware
Middlesex HA8 8HQ
England, UK

11. Your right to make a complaint

You have the right to make a complaint about how we process your personal data to the Information Commissioner’s office:

Web: https://ico.org.uk/concerns/

Post: Information Commissioner’s Office
Wycliffe House
Water lane
Wilmslow
Cheshire SK9 5AF